Culture Culture 4 min read

FOLK HEROES

Tales From The Heartland: 10 Larger-Than-Life American Folk Figures

Image: Tim Mossholder

Nations make their heroes as embodiments of their shared values. Woven into their tales of might and their bold adventures are valuable lessons that are passed down through the ages. American legends are no exception, and these larger-than-life characters have captivated our imaginations for generations. From colossal lumberjacks to legendary steel-driving men, join us to explore the fascinating tales behind 10 of America’s most enduring folk heroes.

1
Paul Bunyan

Image: Abby Savage

Paul Bunyan , the colossal lumberjack of American folklore, is said to have cleared forests from the Northeast to the Pacific Northwest. With his blue ox, Babe , he performed incredible feats of strength, like carving out the Grand Canyon just by dragging his axe behind him, and creating the Great Lakes with his footprints.

Originating in oral traditions among lumberjacks, Bunyan’s exaggerated exploits gained momentum with the American westward expansion during the 19th century and soon became deeply ingrained in the popular imagination.

2
Johnny Appleseed

Image: Aarón Blanco Tejedor

Born John Chapman, Johnny Appleseed wandered the American frontier planting apple trees and spreading goodwill in the early 19th century. A devout Christian, he became a folk hero for his kindness, environmentalism, and pioneering spirit.

Contrary to the popular image of Johnny Appleseed randomly scattering apple seeds, he was a skilled nurseryman who meticulously planted apple tree nurseries. Each nursery was carefully fenced to shield the saplings from livestock and wildlife. After establishing these nurseries, he entrusted them to neighbors but revisited them periodically.

3
Pecos Bill

Image: JosephHershMedia

Pecos Bill , a fictional cowboy raised by coyotes in the wilds of Texas, became a larger-than-life figure known for taming cyclones and roping tornadoes. His adventures, first popularized in the early 20th century, embody the frontier spirit and Texas mythology, blending humor with tales of rugged individualism.

Among his many tales, one credits him with creating the Gulf of Mexico . According to legend, during a severe drought in Texas, Pecos Bill lassoed a storm cloud in California and brought it to Texas. The resulting deluge caused extensive flooding, ultimately forming the Gulf.

4
Davy Crockett

Image: Joseph Corl

Davy Crockett , known as the "King of the Wild Frontier," was a real-life frontiersman later turned politician whose exploits were mythologized even during his lifetime. Born in East Tennessee, he quickly gained fame for his sharp hunting skills and captivating storytelling.

During his time in the U.S. Congress, he staunchly opposed many of President Andrew Jackson’s policies, particularly the Indian Removal Act, and championed the rights of small landowners. Crockett’s life ended with valor at the Battle of the Alamo , solidifying his folk legend as a symbol of courage and patriotism. His legacy remains an enduring part of American history.

5
Calamity Jane

Image: Vidar Nordli-Mathisen

Martha Jane Canary, better known by her alias Calamity Jane, was a frontierswoman and scout famed for her sharpshooting skills and daredevil exploits. During her youth, she stepped up to provide for her large family, taking on various jobs, from ox team driver to scout for Fort Russell. Eventually, she embraced the rough and adventurous lifestyle that made her a legend.

Despite her fearsome reputation, Calamity Jane was compassionate and often helped those in need. Her adventures in the Wild West alongside figures like Wild Bill Hickok cemented her status as a legend of the American frontier.

6
Molly Pitcher

Image: Garry T

Molly Pitcher, the nickname given to Mary Ludwig Hays McCauley, became famous for her bravery during the American Revolutionary War. Although several historical figures are known by this moniker for similar deeds, Mary Ludwig Hays distinguished herself during the Battle of Monmouth in June 1778, where she served as a water carrier for the soldiers.

When her husband, an artilleryman in the Continental Army, fell to enemy fire, she took his place, swabbing and loading the cannon with such bravery and determination that she earned a commendation from George Washington.

7
Daniel Boone

Image: Scott Longerbeam

Daniel Boone was a legendary frontiersman and explorer who blazed trails through the Appalachian Mountains and into Kentucky. Born in 1734, Boone became famous for his expert hunting and survival skills, as well as his role in establishing the Wilderness Road, a trail that facilitated westward migration through the Cumberland Gap.

After serving as a militia officer during the Revolutionary War, he was briefly taken in by the Shawnees in the Northeastern Woodlands. After a few years, he returned and continued to help protect the Kentucky settlements.

8
Buffalo Bill

Image: Judy Beth Morris

William Frederick "Buffalo Bill" Cody was a legendary figure of the American West, known for his Wild West shows that toured the United States and Europe. Born in 1846, Cody was a skilled buffalo hunter, Army scout, and showman who brought cowboy skills and frontier life to audiences worldwide.

He earned his nickname after the Civil War by providing Kansas Pacific Railroad workers with buffalo meat, hunting record numbers of the animal. He even engaged in hunting competitions with his partner, Bill Comstock. His legendary figure has been frequently portrayed in film and television, especially during the height of the Western genre in the 1960s.

9
Wild Bill Hickok

Image: Pablò

James Butler Hickok, famously known as Wild Bill Hickok, was a legendary figure of the American Old West. Born in 1837, Hickok gained fame as a skilled marksman, gambler, and lawman.

Though his exploits were certainly exaggerated by the outlandish tales he told about himself, he was involved in several notorious gunfights during his life. Most notably, he dueled with Davis Tutt, a local gambler with whom he had various disagreements, particularly over their mutual affection for the same woman.

10
John Henry

Image: Lucio Patone

John Henry was a legendary steel-driving man whose man-against-machine tale epitomized the strength and resilience of the American worker. An African American freedman, his dangerous job involved hammering steel drills into rocks to create holes for explosives used to blast open railroad tunnels.

According to the legend, John Henry's prowess was tested in a race against a steam-powered drill. He won the race but tragically died after victory, hammer in hand when his heart gave out from the immense physical stress.

History History 5 min read

The American way

Baseball and BBQs: 10 iconic American pastimes that shaped the nation

Image: Leon Contreras

A baseball game under the summer sun, a weekend fishing trip, a barbecue at a family gathering—all of these activities are as American as apple pie. Our favorite pastimes tend to reflect the nation’s values and history, evolving and transforming over the years yet always retaining a part of their essence. Here are 10 iconic pastimes that have shaped life in the United States.

1
Baseball

Image: Chris Chow

Baseball isn’t called America’s favorite pastime for nothing. The heartbeat of American sports, it was already recognized as the national sport in the 19th century, when it originated as a blend of older bat-and-ball games.

Curiously, the first official baseball game on record didn’t take place in the United States but in our northern neighbor, Canada, which is often credited with creating the basis for most modern baseball rules. However, New York City clubs were responsible for further shaping the game into what it is today.

2
Fishing

Image: Greysen Johnson

Fishing has long been a beloved pastime for millions of Americans, luring people in with a peaceful and nature-immersed experience. No longer a necessity for survival in everyday life, most people today enjoy fishing recreationally, with many anglers choosing to release their catch unharmed.

Celebrated American writers like Ernest Hemingway have portrayed fishing as a reflective and rewarding pursuit, capturing the romantic longing for a simpler life and the joy of the great outdoors that remains at the heart of this pastime. Moreover, the hobby encompasses more than just fishing, with many enthusiasts taking pride in creating their own custom lures, often crafted to resemble various types of live bait.

3
Camping

Image: Chris Holder

Camping became popular in the early 20th century as Americans sought respite from growing urbanization. Today, it remains a beloved way to explore the country's vast landscapes, from national parks to remote forests. Extensive networks of protected foot trails crisscross the nation, offering opportunities for both short and long excursions.

In fact, it could be argued that camping is part of the wild heritage of the American frontier spirit, encouraging Americans to reconnect with nature. Much like fishing—and these two pastimes often go hand in hand—camping is about adventure, self-sufficiency, and the pursuit of simplicity away from the hustle of daily life.

4
Football

Image: Carol Highsmith's America

American football—also known as gridiron football or simply football—originated in the 19th century, evolving from various older ball games related to rugby. In recent decades, it has grown into a national obsession, rivaling baseball and even surpassing it in viewership, with millions tuning in every weekend.

The Super Bowl and similar events have become iconic elements of American culture, transforming into major community celebrations that draw more than just football fans. Major events like the Super Bowl bring families and friends together across the country, often featuring entertainment segments and halftime shows that transform these sporting events into full-blown celebrations.

5
Barbecuing

Image: Vincent Keiman

Barbecuing is an art form in America, with roots tracing back to indigenous peoples and early settlers. Whether it’s a Fourth of July cookout or a casual weekend gathering, the grill is central to American social life. The tradition initially spread through pit barbecues, where meats were smoked and cooked over a dug trench filled with burning embers.

Over time, this technique evolved into the conventional backyard grilling we use today. Despite the widespread popularity of standard barbecues, styles vary significantly by region, each with its own distinct flavors and techniques, often featuring elaborate sauces or unique smoking methods.

6
Auto Racing

Image: Tim Trad

Auto racing—and particularly stock car versions of the sport like NASCAR—has captivated the imaginations of Americans almost since the invention of motor cars in the early 20th century. Drawing inspiration from popular European races like the Paris-Rouen contest, the enthusiasm for motor racing quickly took hold in the U.S.

The first American automobile race is generally considered to be the Thanksgiving Day Chicago Times-Herald race on November 28, 1895. As cars became more accessible and the automotive industry developed, racing grew in popularity, eventually evolving into the high-octane spectacle that is now a distinctly American tradition.

7
Gardening

Image: Benjamin Combs

Gardening has always been a cherished American hobby, providing a peaceful retreat within one’s home while also beautifying one’s surroundings. From victory gardens during wartime to modern suburban flower beds, gardening remains a thriving pastime for Americans everywhere.

It’s a way to create something beautiful and sustainable, connecting with nature in a personal and meaningful way. Recently, interest in homegrown vegetables and organic food has surged, with an estimated 40 percent of American households—33 million—growing their own produce.

8
Movies

Image: Kilyan Sockalingum

Since the early 20th century, movies have been integral to American culture. Whether going to a local theater or, more recently, enjoying a cozy movie marathon at home, millions of Americans have shared this experience for almost a century. As Hollywood and the film industry evolved, American movies reached audiences worldwide, earning acclaim for their excellence.

Today, the magic of cinema continues to captivate Americans just as it did decades ago. This is no surprise, as the love for good storytelling and innovation—two true American passions—lies at the heart of this cherished tradition. Although the 2020 pandemic dealt a blow to movie attendance, it has been steadily recovering, showing no signs of slowing down.

9
Home-Cooking

Image: Or Hakim

More than just a necessity, home-cooked meals are a true American passion. Food is a key part of a nation's identity, so it’s no surprise that cooking at home holds a special place in the hearts of many Americans. Our country’s incredibly diverse culinary heritage offers a vast array of edible experiences to choose from, and gathering with friends and family to enjoy delicious homemade dishes is one of our favorite pastimes.

Whether preserving family recipes passed down through generations or trying new culinary experiments, home cooking is always a way to connect with loved ones, celebrate traditions, and enjoy the satisfaction of a meal crafted with love and skill.

10
Road Trips

Image: averie woodard

With a country as vast and beautiful as ours, it’s no wonder Americans often choose to spend their vacations exploring its diverse landscapes. From bustling cities to scenic countryside, domestic travel is not always just about relaxation—it can also be an adventure of self-discovery and a journey through our shared history.

And there’s certainly no shortage of sights to see! From the breathtaking vistas of our national parks to meticulously preserved historic sites, few experiences foster a deeper connection to our heritage. Whether it’s the towering peaks of the Rockies, the rolling hills of the Appalachians, or the sun-kissed shores of the coasts, every corner of the country offers something new to discover.

General General 3 min read

Is the customer always right?

These 11 golden rules of customer service are slowly dying, and it’s sad

Image: Frankie Cordoba

Before apps, chatbots, and self-checkout lanes, American customer service followed a quiet code. These unwritten rules shaped how stores, diners, hotels, and service counters operated for decades. Many of these rules aren’t posted on walls or included in training manuals, but customers expect them all the same. Many older Americans still remember a time when good service felt personal, patient, and proudly human.

1
Every customer deserves a warm greeting

Image: Fotos

It might sound strange these days, but there was a time when walking into a store without acknowledgment was once considered bad service . Clerks were expected to smile, make eye contact, and greet customers promptly.

That greeting also set expectations. It told customers help was available and that their presence mattered. For many Americans, being welcomed was just as important as the product itself.

2
Anticipating needs before being asked

Image: SERGEI BEZZUBOV

Good service meant paying attention. A waiter refilled the water before the glasses were empty. A clerk offered assistance before confusion set in. Anticipation showed experience and pride in the job, not pushiness .

Customers noticed these small gestures. They made interactions smoother and more personal, creating the feeling that service was thoughtful rather than reactive or scripted.

3
Quick service shows respect for time

Image: Brad Rucker

Old-school service emphasized quick acknowledgement, even if immediate help wasn’t possible. Letting customers wait without explanation was considered rude . A simple "I’ll be right with you" went a long way.

Speed mattered, but calm mattered more. The goal was efficiency without rushing, making customers feel valued rather than hurried through an interaction.

4
Courtesy is non-negotiable

Image: Vitaly Gariev

"Please" and "thank you" were mandatory words in customer service. These phrases weren’t optional politeness, they were expected standards that showed mutual respect between employee and customer.

Their absence was noticeable. Courtesy made transactions feel human and cooperative, reminding customers they were being served by people and not being processed by a system.

5
Eye contact means attention

Image: Petr Sevcovic

Maintaining eye contact was a core part of service etiquette. It showed that the employee was listening and engaged , not distracted or indifferent. Customers felt acknowledged simply by being looked at.

Avoiding eye contact suggested boredom or disinterest. In traditional service culture, body language carried as much weight as spoken words.

6
Know the product by heart

Image: Lefteris kallergis

Employees were expected to know their products or menus thoroughly. Having to constantly check references or ask others weakened customer confidence and slowed service.

Product knowledge signaled competence and pride . Customers trusted businesses more when employees spoke clearly and confidently about what they sold.

7
Personal conversations stay private

Image: Vitaly Gariev

Chatting about personal matters within earshot of customers was strongly discouraged. Service time belonged to the customer, not coworkers’ off-duty lives .

This rule reinforced focus and professionalism. Customers expected attention, not background noise that suggested distraction or disinterest.

8
Complaints are handled calmly

Image: Amir mohammad jafari

Arguing with customers was seen as a failure of service. Employees were trained to listen first, apologize when appropriate, and resolve issues without defensiveness .

Even when customers were wrong, maintaining calm preserved dignity of both sides. The goal was always resolution, never confrontation.

9
Regular customers are remembered

Image: Vitaly Gariev

Recognizing repeat customers by name or preference was common practice . It made people feel valued and turned routine visits into familiar experiences.

This personal recognition built loyalty long before reward cards existed. Customers returned because they felt known, not tracked.

10
Cleanliness is godliness

Image: Alexander Mils

A clean counter or dining area signaled care and attention. Customers assumed that if visible areas were clean, unseen operations were handled in the same manner .

Cleanliness wasn’t just decorative, it was reassuring. It quietly communicated reliability and professionalism.

11
Customer privacy is sacred

Image: Taylor Davidson

What happened during a transaction stayed there . Discussing customers outside the interaction was considered extremely unprofessional and disrespectful.

Trust was part of the service experience. Customers expected discretion, especially in smaller communities where word traveled quickly.

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